Regular Hirer scheme

The Regular Hirer scheme is available to groups which:

  • are run on a charitable, voluntary or non-profit basis, or by a self-employed tutor
  • will use Citizens House for at least once a month, for at least 10 months of the year or 40 weeks, or the equivalent (see table below).

If you were a paid-up Member of Citizens House when we closed for the rebuilding your Membership is valid until April 2020 and you have all the benefits of being in the Regular Hirer scheme.  If your group returns to the new Citizens House we’ll invite you to join the new scheme around March/April 2020.  The special discounted rate applies only to your regular booking and not to one-off bookings (eg a party hire).

Regular Hirer scheme cost

How often your group uses Citizens House Annual payment
Once a month (or 12 dates per year) £15
Twice a month (or 13-24 dates per year) £30
Three times a month (or 25-39 dates per year) £45
Once a week (40 + dates a year) £60

Frequently asked questions

Q What do I get in return for the annual fee?

  • 25% discount on the standard hourly rate, for your regular activity and related one-off events (see below)
  • Free storage for the equipment your group uses at Citizens House (as space allows)
  • Ongoing help and support with publicising your event and activities, for example we can include your details on the Citizens House website, Facebook, Twitter and other online listings if required, and have a special feature in the Citizens House newsletter sent out to our mailing list
  • Help with creating flyers and promotional materials for your activities and events
  • Printed notices for your events and activities displayed on all our noticeboards
  • Free Membership of Citizens House (more information to follow) for the group leader and one other group contact

Q I run a weekly craft class at Citizens House and am a member of the Regular Hirer Scheme.  I’d like to book the main hall for a family birthday party – will I get the discounted rate?

The discounted rates apply to your regular class/activity or related one-off events, not to the tutor/organiser as an individual. So if you run a craft workshop at Citizens House you’d have the Regular Hirer Scheme rate; for a family birthday party you’d just pay the standard rate.


I’m not sure whether it’s cheaper for me to join the Regular Hirer Scheme and pay the discounted rate, or to just pay the standard rate and no annual fee.

Our standard rates are reasonable already, and it might not work out cheaper to join the Regular Hirer Scheme – it depends on how many hours your booking lasts, how often you’re here etc. Just get in touch and we’ll be happy to give you an estimate of the costs for both options.


Q How do I pay and what are the payment terms?

We  issue an invoice at the start of each month for the previous month’s hire. Payment is due by the 14th of the month, by bank transfer if possible. Your first invoice after joining the scheme will include the annual fee. 


Q What if I’ve paid my fee to join the Regular Hirer Scheme, but then decide to stop running my class part way through the year?

The annual payment is non-refundable.


Q I’ve paid £15 for the lowest ‘level’ in the Regular Hirer Scheme because I thought I’d only book once a month … however, the demand for my class has increased and I now want to change to a weekly booking. What happens about the annual fee?

We’ll adjust the annual fee at your next invoice.


Q What do I need to do as a Regular Hirer?

All we ask is that you keep us informed of any holiday dates as far in advance as possible and keep to the standard booking conditions, which include giving us 48 hours notice of cancellation where possible, paying  invoices promptly, and leaving the areas you’ve used as you find them (which will hopefully be clean and tidy!)