Regular Hirer scheme

The Regular Hirer scheme is open to groups and individuals who run regular activities at Citizens House, if those activities are run on a voluntary or non-profit basis, or by self-employed tutors. Some large charitable organisations may also be eligible depending on the frequency of bookings.

The  bookings must occur for at least 11 months of the year (for monthly sessions) or 40 weeks (for weekly sessions), or the equivalent – see table below).

How it works: the Regular Hirer pays an annual fee (see table below) in return for a substantial discount in the hourly rate, and other benefits. You will be invited to renew when you’ve been in the scheme for a year.

If you were a paid-up Member of Citizens House when we closed for rebuilding in summer 2018, you will be invited in early March to join the Regular Hirer scheme as your ‘old’ Membership benefits expire at the end of March 2020.

Regular Hirer scheme annual fee

How often you book Citizens House Annual payment
Once a month (or 12 dates per year) £15
Twice a month (or 13-24 dates per year) £30
Three times a month (or 25-39 dates per year) £45
Once a week (40 + dates a year) £60

Frequently asked questions

Q What do I get in return for the annual fee?

  • 25% discount on the standard hourly rate, for your regular activity and related one-off events (see below)
  • Free storage for the equipment your group uses at Citizens House (as space allows). 
  • Ongoing help and support with publicising your event and activities, for example we can include your details on the Citizens House website, Facebook, Twitter and other online listings if required, and have a special feature in the Citizens House newsletter sent out to our mailing list
  • Help with creating flyers and promotional materials for your activities and events
  • Printed notices for your events and activities displayed on all our noticeboards
  • Free Membership of Citizens House for the main hirer contact. Membership of Citizens House CIO is currently being updated and there will be details available soon.

Q I run a weekly craft class at Citizens House and am in the Regular Hirer Scheme.  I’d like to book the main hall for a family birthday party – will I get the discounted rate?

The discounted rates apply to your regular class/activity or related one-off events, not to the tutor/organiser as an individual. So if you run a craft workshop at Citizens House you’d have the Regular Hirer Scheme rate; for a family birthday party you’d just pay the standard rate.


I’m not sure whether it’s cheaper for me to join the Regular Hirer Scheme and pay the discounted rate, or to just pay the standard rate and no annual fee.

Our standard rates are reasonable already, and it might not work out cheaper to join the Regular Hirer Scheme – it depends on how many hours your booking lasts, how often you’re here etc. Just get in touch and we’ll be happy to give you an estimate of the costs for both options.


Q How do I pay and what are the payment terms?

We  issue an invoice at the start of each month for the previous month’s hire. Payment is due by the 14th of the month, by bank transfer if possible. Your first invoice after joining the scheme will include the annual fee. 


Q What if I’ve paid my fee to join the Regular Hirer Scheme, but then decide to stop running my class part way through the year?

The annual payment is non-refundable.


Q I’ve paid £15 for the lowest ‘level’ in the Regular Hirer Scheme because I thought I’d only book once a month … however, the demand for my class has increased and I now want to change to a weekly booking. What happens about the annual fee?

We’ll adjust the annual fee at your next invoice.


Q What do I need to do as a Regular Hirer?

All we ask is that you keep us informed of any holiday dates as far in advance as possible and keep to the standard booking conditions, which include giving us 48 hours notice of cancellation where possible, paying  invoices promptly, and leaving the areas you’ve used as you find them (which will hopefully be clean and tidy!)